| Friday, April 25, 2025 | |||
|---|---|---|---|
| Welcome Remarks | 12:00 PM - 12:05 PM | ||
| Stand Out- Make Your Stores Extraordinary | 12:05 PM - 1:05 PM |    | Mike Lawson, Lawson Retail Operations Damon Bail, Valor Oil; DBA Hop Shops Peter Rasmussen, Convenience and Energy Advisors |
| Improving Labor Recruitment & Retention | 1:05 PM - 2:00 PM |  | Roy Strasburger, StrasGlobal |
| Reigning In Operating Costs | 2:00 PM - 2:50 PM |  | John Matthews, Gray Cat Enterprises, Inc. |
| Customer Engagement Strategies That Work | 2:50 PM - 3:40 PM |    | Babir Sultan, Fav Trip Thomas Newbould, W. Capra Heather Webb, Patron Points |
| Outstanding Independents Awards Presentation | 3:40 PM - 4:10 PM | ||